Safety Is A Top Priority
We kindly ask that we all work together to practice social distancing throughout the property. Please refrain from congregating in groups.
Please wash hands frequently for a minimum of 20 seconds. All team members are committed to the same practice. Hand sanitizing stations will be available throughout the property.
Clean & Sanitize
We are frequently sanitizing and cleaning all high-touch surfaces. The frequency of cleaning and disinfecting has been increased in all public spaces with an emphasis on frequent contact surfaces and high touch items.
Everyone is required to wear face masks that cover their nose and mouth.
Creating an environment that is safe for our valued Guests and Team Members is a priority for our company. To that end, we have developed and implemented a comprehensive health and safety program across all of our properties. Designed to comply with applicable federal, state and local guidelines, our procedures focus on the Guest experience and Team Member interaction.
Our Team Members have received mandatory comprehensive initial and ongoing training on proper safety, social distancing, hand washing, cleaning, and disinfecting protocol, including proper usage of Personal Protective Equipment (PPE).
We are working closely with public health officials and adhering to guidelines set forth by the World Health Organization, Centers for Disease Control, and the US Environmental Protection Agency to take our already stringent safety and cleaning standards to the highest level.
Q: What are the hours of operation for the casino?
Casino hours of operation are *7 days a week, 24 hours
*Wednesday closed 6am-8am
Q: Will the hotel be open?
Both Four Seasons and Hotel Lumiere re-opened on June 8th.
Q: Will the restaurants/bars be open?
The Buffet and WOK will remain closed, however all other venues will be open. Please check our website for updated hours of operation.
Q: Are there any new safety protocols in place?
Yes, we have enacted several new safety and cleanliness protocols per the requirements set forth by the Missouri Governor’s office, Missouri Gaming Control Board and the Centers for Disease Control. Please visit www.caesars.com or our property website at www.lumiereplace.com regarding our Health & Safety Plan.
Q: Are masks required at Lumiere Place?
Yes, to ensure the safety of our guests, a company-wide policy was implemented on July 2nd, requiring all team members, guests, vendors and suppliers to wear a mask while on property except while eating or drinking.
Q: Will you supply a mask if I don’t have one?
Yes, complimentary masks will be provided to any guest that needs one. Simply stop by the security podium at the casino entrance at Lumiere Place and we’d be happy to supply you with one.
Q: Where are masks required?
Face masks are required everywhere on property with the exception of while eating or drinking. Also, where permitted, when guests are smoking masks are allowed to be pulled down.
Q: Will the Poker Room be open?
The poker room will remain closed.
Q: Will table games be open?
Yes. There will be a limited amount of table games available to play.
Q: Will Morton’s be open?
Yes Morton’s will be open. Please check the website for updated hours.