Best Rate Guarantee Terms and Conditions
To claim our Best Rate Guarantee, you must have a confirmed reservation through one of Lumière Place Casino & Hotel’s official booking channels:
- Lumière Place Casino & Hotel reservation call center
- Lumière Place Casino & Hotel front desk
You must find a qualifying lower rate in the same currency for the same room type, travel dates, and length of stay on a non-Lumière Place Casino & Hotel booking channel.
You must submit your claim form within 24 hours of making your reservation, along with the URL and screenshot of the web page featuring the lower rate.
The same room type must be bookable by anyone at the qualifying lower rate when Lumière Place Casino & Hotel verifies your claim.
The following rate types do not qualify for the Best Rate Guarantee:
- Negotiated rates not available to the public, which include, but are not limited to hotel package rates, coupons and vouchers, promo rates, government rates, corporate rates, and military rates.
- Rates from travel agents and brokers
- Rates on auction sites where the hotel brand is revealed only after a reservation has been made
- Rates exclusive to Trop Advantage members
Rates will be verified net of service charges, resort fees, gratuities, and other fees.
If your claim is verified, Lumière Place Casino & Hotel will match the qualifying lower rate and give you an extra 10% discount.
Lumière Place Casino & Hotel reserves the right to modify Terms Conditions, restrict availability, or cancel the Best Rate Guarantee promo at any time and with no prior notice.